A task is missing
- Clear search and temporary filters and check All tasks.
- Expand the parent task or containing folder.
- Check the selected category, tag, status, and date view.
- Confirm you are signed in to the intended account.
- If the task was shared, check whether access has changed.
A change has not reached another device
Keep the original device open and connected long enough to sync. Read pending, conflict, or permission messages. Do not create a duplicate task simply because a second device has not refreshed yet.
A reminder did not arrive
Check the task’s due time and account time zone, then the app’s notification settings and the OS/browser permission. System Focus modes and background restrictions can affect presentation.
Ask for help with useful context
Include the platform, app/browser version, the action you attempted, what happened, and whether it is repeatable. A screenshot can help, but remove private task titles and personal details before posting publicly.
Use Help & feedback for public bug reports and feature ideas, or contact [email protected] privately.